Jane Coutts

Jane Coutts is an Ottawa-based writer and editor who specializes in healthcare issues. She worked as a journalist for 15 years, mainly at The Globe and Mail, where she was the health policy reporter for five years. Since she founded Coutts Communicates in 2002, Jane’s work has focused on making healthcare policy and research more readable and relevant. Jane also leads workshops plain-language writing.

  • To de-stress or distress: making well-being a priority in med school

    To de-stress or distress: making well-being a priority in med school

    It’s never too early to focus on burnout prevention. Medical students experience many challenges that can threaten their mental health, impact their studies and affect their future careers.

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  • Tackling burnout: Steps to rekindle your inner flame

    Tackling burnout: Steps to rekindle your inner flame

    It's about more than just resilience.

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  • Burnout triggers: What’s outside, what’s inside and what’s unavoidable?

    Burnout triggers: What’s outside, what’s inside and what’s unavoidable?

    It's not the destination you thought you were headed for: so drained by the drive to learn, to qualify, to deliver care, you can’t summon up a drop of emotional energy. This is burnout.

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  • 6 techniques to calm a busy brain: mindfulness in a crowded life

    6 techniques to calm a busy brain: mindfulness in a crowded life

    The impact of stress on doctors and learners is very real. Mindfulness can help—but how do you get started?

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  • Does this ancient tradition have a role in 21st century health care?

    Does this ancient tradition have a role in 21st century health care?

    The short answer: yes. For doctors, it can improve communication and remove the mental clutter that gets in the way of both empathy and open-minded diagnosis.

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  • Getting to the top of your game: Will a coach help?

    Getting to the top of your game: Will a coach help?

    Career coaches—top athletes and singers have them. Should doctors have them too?

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  • Five keys, three Ts and mindfulness: adding compassion to your practice

    Five keys, three Ts and mindfulness: adding compassion to your practice

    What would happen if every doctor committed to giving every patient 40 seconds of compassion?

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  • Finding a mentor

    Finding a mentor

    What with trying to establish your career and all, you don’t really have the time to scale random peaks until you find the perfect mentor. What to do?

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  • Burnout at your fingertips

    Burnout at your fingertips

    Electronic health records were supposed to be the miracle cure for every shortcoming in Canadian health care, but no one predicted the toll it would take on physicians.

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  • Take a deep breath…let’s talk conflict

    Take a deep breath…let’s talk conflict

    If you’ve worked in a busy and demanding health care organization (is there any other kind?) you’ve encountered on-the-job conflict. Is conflict a good or bad thing?

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  • Mentors are like hidden treasure — hard to find, but life changing

    Mentors are like hidden treasure — hard to find, but life changing

    Sometimes the mentor you want isn't the mentor that you need.

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  • Wise experts know they don’t know everything — and they’re willing to talk about it

    Wise experts know they don’t know everything — and they’re willing to talk about it

    Research shows that teamwork is one of those rare situations where the whole is greater than the sum of the parts. At least, it can be.

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  • Communication: beyond nice bedside manner

    Communication: beyond nice bedside manner

    What was once regarded as something of a frill — a “nice bedside manner” — is known now to be an essential tool in patient care.

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  • Teamwork: it’s way more than just playing along

    Teamwork: it’s way more than just playing along

    Few people already working in health care have had team training as part of their educations. However, there are a lot of resources to help health care organizations create teams.

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  • Navigating change — there are good reasons to follow a guide

    Navigating change — there are good reasons to follow a guide

    Health care organizations sometimes choose change, and sometimes have change thrust upon them; either way, the results aren’t always positive. It doesn’t have to be that way.

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  • Three skills doctors need today

    Three skills doctors need today

    The ability to coach, communicate and collaborate well with team members can actually make a life-or-death difference for a patient. So why don’t we teach them to physicians?

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  • Throwing patients a lifeline

    Throwing patients a lifeline

    Game changing technologies promise accessible care

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