Jane Coutts is an Ottawa-based writer and editor who specializes in healthcare issues. She worked as a journalist for 15 years, mainly at The Globe and Mail, where she was the health policy reporter for five years. Since she founded Coutts Communicates in 2002, Jane’s work has focused on making healthcare policy and research more readable and relevant. Jane also leads workshops plain-language writing.
Burnout at your fingertips
Electronic health records were supposed to be the miracle cure for every shortcoming in Canadian health care, but no one predicted the toll it would take on physicians.